Damage Control

Laptop and MacBook repair in Austin, TX

Damage Control repairs MacBooks and Windows laptops across the Austin metro: cracked screens, worn-out batteries, broken keyboards, charging problems and laptops that won't turn on. We pick it up curbside, give you a free diagnostic and a clear quote, and bring it back after the repair.

  • MacBooks and Windows laptops
  • Free diagnostic and quote
  • 90-day warranty on parts and work
  • Curbside pickup and return

Request a repair

Laptop problems we fix

  • Cracked or dead screens
  • Batteries that don't hold a charge, or have swollen
  • Keyboards and trackpads
  • Won't charge, or a loose charging port
  • Won't turn on
  • Overheating and loud fans
  • Spills (best effort)

How it works

  1. Request it here

    Tell us the device and what's wrong. Photos help but aren't required.

  2. We pick it up curbside

    At your home, your office or a spot like a coffee shop. We never come inside.

  3. Free diagnostic and quote

    You get a clear quote before any paid work. Say no and you owe nothing.

  4. We bring it back

    Curbside again. If we can't fix it, you don't pay.

Request a laptop repair

Tell us about your device and we'll get back to you with next steps and a quote.

Phone, email or both: we need at least one way to reach you.

Curbside only: our technicians meet you outside and never come in. No exact address needed yet. Something like “home, near Mueller” works, and we'll pin down the spot when we reach out.

Device 1

Please don't include your unlock code. If we need it, we'll ask at pickup.

    We'll reach out by phone, text or email. No spam, ever.

    Laptop repair questions

    How long does a laptop repair take?

    Most laptop repairs take 24 to 48 hours. If a part has to be ordered, we'll tell you when to expect it back before we start.

    Will my files be safe?

    Most repairs don't touch your files, but diagnostics, repairs and resets can erase data, so back up anything important first. We don't go through your personal content.

    Do you need my password?

    We may ask you to share it, or to sign in for us, so we can test the repair. A shared password is purged from our system once the repair is complete. Please never put it in a form, email or text; we'll ask at pickup.

    I spilled something on my laptop. What should I do?

    Turn it off, unplug it, don't try to charge it, and get it to us soon. Liquid repairs are best effort and carry no warranty, because corrosion can keep spreading after a repair.

    Repair terms, the short version

    • Free diagnostic. You get a quote before any paid work, and owe nothing if you decline. No fix, no pay.
    • Back up your data. Repairs and resets can erase it, and we aren't responsible for data loss.
    • Your unlock code. We may ask you to remove it or share it with us for the repair. A shared code is purged from our system once the repair is complete. Never put it in a form, email or text: we'll ask at pickup.
    • Damage it already has. Opening a device can expose or worsen existing damage (cracks, liquid, swollen batteries, earlier repairs). We aren't responsible for those failures. Liquid-damaged repairs carry no warranty.
    • Payment is due when we return your device. Can't or would rather not pay for a finished repair? We'll take our parts back out and return your device as close as we can to how you gave it to us.
    • 90-day warranty on our parts and work. New drops, cracks and liquid damage aren't covered.
    • Unclaimed devices. Arrange the return within 30 days of our “it's ready” message, or a $5/day storage fee may apply. After 75 days and a final notice, an unclaimed device is considered abandoned and may be recycled or sold once we erase it.
    • Pest-free devices only. We can't accept devices with signs of pests (insects, eggs or droppings). They're returned unrepaired, at no charge.
    • Curbside only. We meet you outside and never enter your home.

    Read the full terms & policies (opens in a new tab).

    Pest-free devices only

    Insects such as roaches sometimes take shelter inside electronics, especially warm ones like game consoles, cable boxes and laptops. It can happen in any home, and it's nothing to be embarrassed about.

    • Why we're strict. Even a single insect or a few eggs can spread to our tools, our workspace and other customers' devices, and contamination can damage repair equipment.
    • Our policy. We don't accept or work on devices with signs of pests: live or dead insects, eggs, droppings or nesting material. They never come into our repair area.
    • What happens. We take a quick look before accepting a device. If we see signs of pests, we hand it right back; if they turn up once it's opened, we close it up and return it unrepaired.
    • No charge. You pay nothing for a device we turn away for this reason.

    Once a device has been professionally cleaned and the source treated, we may be able to take it, at our discretion. The policy in our terms (opens in a new tab).