Damage Control

Xbox deep clean and overheating repair in Austin, TX

$150parts and labor

A fan that roars, an overheating warning, or an Xbox that shuts itself off to cool down? Dust and dried-out thermal paste are the usual causes. Our $150 Xbox deep clean takes the console apart, clears the dust from the fan and heatsink, and replaces the old thermal paste on the processor with new high-performance paste, so it runs cool and quiet again.

  • $150, parts and labor
  • New thermal paste on the processor
  • 90-day warranty on parts and work
  • Curbside pickup and return

Request a repair

What the deep clean includes

  • Taken apart, with the fan, heatsink and vents cleaned of dust
  • The old thermal paste removed and new applied to the processor
  • Thermal pads checked
  • The fan checked for noise and speed
  • Put back together and tested under load before it comes back
  • Xbox Series X, Xbox Series S, Xbox One, One S and One X

Signs it's time: a loud fan even in the menus, a console that's hot to the touch, an overheating warning, or shutdowns during long sessions. Keep it out in the open, not in a closed cabinet, with a few inches of room around it.

Consoles are warm, and bugs love them. We can't take in devices with signs of insects or droppings; if we spot any at pickup, we'll hand it right back, no charge. Why?

How it works

  1. Request it here

    Tell us the console and what it's doing. Photos help but aren't required.

  2. We pick it up curbside

    At your home, your office or a spot like a coffee shop. We never come inside.

  3. Free diagnostic

    We confirm what's wrong before any paid work. If it's more than the job you booked, you get the price first and can say no.

  4. We bring it back

    Curbside again, tested. If we can't fix it, you don't pay.

Request an Xbox deep clean

Tell us about your device and we'll get back to you with next steps and a quote.

Phone, email or both: we need at least one way to reach you.

Curbside only: our technicians meet you outside and never come in. No exact address needed yet. Something like “home, near Mueller” works, and we'll pin down the spot when we reach out.

Device 1

Please don't include your unlock code. If we need it, we'll ask at pickup.

    We'll reach out by phone, text or email. No spam, ever.

    Xbox overheating questions

    How much is an Xbox deep clean?

    $150, parts and labor: the full clean and new thermal paste on the processor. The diagnostic is free; if we find something else, like a failing fan, we quote it before any paid work.

    Why not liquid metal, like on a PS5?

    Xbox consoles come with thermal paste from the factory, and a good paste is the right fit for how they're built. We use a high-performance paste that holds up for years.

    How often does an Xbox need a deep clean?

    Most consoles do fine with one every couple of years; homes with pets, smoke or a lot of dust need it sooner. A loud fan in the menus is the usual first sign.

    How long does it take?

    Most console repairs take 24 to 48 hours. If a part has to be ordered, we'll tell you when to expect it back before we start.

    Will I lose my games and saves?

    No. The deep clean doesn't touch the console's storage.

    Repair terms, the short version

    • Free diagnostic. You get a quote before any paid work, and owe nothing if you decline. No fix, no pay.
    • Back up your data. Repairs and resets can erase it, and we aren't responsible for data loss.
    • Your unlock code. We may ask you to remove it or share it with us for the repair. A shared code is purged from our system once the repair is complete. Never put it in a form, email or text: we'll ask at pickup.
    • Damage it already has. Opening a device can expose or worsen existing damage (cracks, liquid, swollen batteries, earlier repairs). We aren't responsible for those failures. Liquid-damaged repairs carry no warranty.
    • Payment is due when we return your device. Can't or would rather not pay for a finished repair? We'll take our parts back out and return your device as close as we can to how you gave it to us.
    • 90-day warranty on our parts and work. New drops, cracks and liquid damage aren't covered.
    • Unclaimed devices. Arrange the return within 30 days of our “it's ready” message, or a $5/day storage fee may apply. After 75 days and a final notice, an unclaimed device is considered abandoned and may be recycled or sold once we erase it.
    • Pest-free devices only. We can't accept devices with signs of pests (insects, eggs or droppings). They're returned unrepaired, at no charge.
    • Curbside only. We meet you outside and never enter your home.

    Read the full terms & policies (opens in a new tab).

    Pest-free devices only

    Insects such as roaches sometimes take shelter inside electronics, especially warm ones like game consoles, cable boxes and laptops. It can happen in any home, and it's nothing to be embarrassed about.

    • Why we're strict. Even a single insect or a few eggs can spread to our tools, our workspace and other customers' devices, and contamination can damage repair equipment.
    • Our policy. We don't accept or work on devices with signs of pests: live or dead insects, eggs, droppings or nesting material. They never come into our repair area.
    • What happens. We take a quick look before accepting a device. If we see signs of pests, we hand it right back; if they turn up once it's opened, we close it up and return it unrepaired.
    • No charge. You pay nothing for a device we turn away for this reason.

    Once a device has been professionally cleaned and the source treated, we may be able to take it, at our discretion. The policy in our terms (opens in a new tab).